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Privacy policy

Your privacy is important to us. This policy explains how we collect, use and protect your data.

Introduction

This privacy policy applies to information we collect about you when you use our website, products, and services, or when you otherwise interact with us.

Data controller

1B Assurance AG is the data controller and responsible for your personal data.

1B Assurance AG · Lindenstrasse 10 · 6340 Baar/Zug · Switzerland · backoffice@1b-insurance.com

Information we collect

Personal information you provide:

  • Contact information (name, email address, phone number)
  • Company information (company name, position, business address)
  • Account credentials (username, password)
  • Payment information (processed securely by third-party payment processors)
  • Communication preferences

Automatically collected information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Cookies and similar tracking technologies
  • Location data (general geographic location based on IP address)

How we use your information

  • Provide, maintain, and improve our risk protection services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations and regulatory requirements

Legal basis for processing

Contractual necessity:
To fulfil our contract with you
Legitimate interests:
To operate and improve our business
Legal compliance:
To comply with applicable laws and regulations
Consent:
Where you have given specific consent

How we share your information

Service providers:
Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Insurers and reinsurers:
Insurance and reinsurance undertakings involved in placing or underwriting a risk, where sharing your information is necessary to quote, bind or administer cover.
Legal requirements:
When required by law or to protect our rights, we may disclose your information to regulatory authorities, law enforcement, or other third parties.
Business transfers:
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Cookies and tracking technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing.

Your rights

Under applicable data protection laws, you have the following rights:

Right to access:
Request copies of your personal data
Right to rectification:
Request correction of inaccurate data
Right to erasure:
Request deletion of your personal data
Right to restrict processing:
Request limitation of processing
Right to data portability:
Receive your data in a structured format
Right to object:
Object to certain processing of your data
Right to withdraw consent:
Withdraw consent at any time

International data transfers

Your personal data may be transferred to and processed in countries outside of Switzerland. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the Swiss Federal Data Protection Authority.

Children's privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

Contact us

If you have any questions about this privacy policy or our data practices, please contact us:

1B Assurance AG · backoffice@1b-insurance.com